Tappan Community Credit Union Is Joining Pillar Credit Union

Pillar Credit Union has been approved to merge with Tappan Community Credit Union, with the merger planned to take effect June 1, 2026. We’re proud to welcome Tappan members to Pillar and expand our presence in Mansfield.

Tappan Community Credit Union has served Mansfield members for many years and was originally founded for employees of the Tappan Appliance plant. Through this merger, Pillar will welcome Tappan’s 700+ members.

We’ll use this page to share updates and answer common questions as the merger moves forward.

For Incoming Tappan Members

Welcome to Pillar Credit Union. We’re glad to have you with us.

Tappan has a long history of serving members in Mansfield, and we’re honored to carry that legacy forward as part of Pillar.

Important Dates

June 1, 2026
This is the official effective date of the merger. Keep using your Tappan account as usual

By June 26, 2026
If you currently have a Tappan debit card, your new Pillar debit card should arrive by this date. Please watch your mail carefully. For security reasons, it will come in a plain white envelope. Once your new card arrives, please follow the instructions to activate it before July 1. Please also remember to update any recurring payments currently tied to your Tappan debit card as those cards will no longer work starting July 1.

If you currently have Tappan checks, a complimentary set of Pillar checks will arrive by this date. Don’t start using these new checks until July 1.

June 29, 2026
You can enroll on the Pillar online and mobile banking systems with your new account number. CLICK HERE for step-by step enrollment instructions and a list of our products and services.

July 1, 2026
This is the date your accounts will move to Pillar’s systems.

Beginning July 1:

  • Stop using your Tappan debit card - it will no longer work.

  • Start using your new Pillar debit card.

  • Access your account through Pillar’s online banking and mobile app.

  • Stop using your Tappan checks and destroy any remaining ones. Start using your new Pillar checks.

Common Questions for Incoming Tappan Members

When will the merger take effect?
The merger is planned to take effect June 1, 2026.

When will my Tappan account become a Pillar account?
This change will take place on July 1, 2026. You can continue using your Tappan account, debit card, and checks as usual until this time.

Where will I be able to bank?
You’ll still be able to bank at the current Tappan Community Credit Union branch (191 Park Ave E, Mansfield, OH 44902). Once the transition is complete to your new Pillar account, you’ll be able to bank at any Pillar location including more than 300 partner branches in Ohio (and over 5,600 across the U.S.) that are members of the CO-OP Shared Branch network.

Will my deposits still be insured once I become a Pillar member?
Absolutely. Your deposits will be federally insured by the NCUA up to $250,000.

What if I have a debit card?
If you currently have a Tappan debit card, your new Pillar debit card should arrive by this date. Please watch your mail carefully. For security reasons, it will come in a plain white envelope. Once your new card arrives, please follow the instructions to activate it before July 1. Please also remember to update any recurring payments currently tied to your Tappan debit card as those cards will no longer work starting July 1.

What if I have checks?
If you currently have Tappan checks, a complimentary set of Pillar checks will arrive by June 26. Don’t start using these new checks until July 1.

Questions?

If you have questions, please call 740.389.9960. We’ll continue updating this page as more information becomes available.

For Current Pillar Members

If you’re already a Pillar member, your accounts, account numbers, and login credentials will not change. You can continue banking as you do today with the same card(s) and checks. Of course The biggest difference you’ll see is the addition of a Pillar branch location in downtown Mansfield, giving members another convenient place to visit.

Common Questions for Current Pillar Members

Will my account change?
No. Your existing Pillar accounts, account numbers, and login credentials will not change.

Do I need to do anything right now?
At this time, current Pillar members can continue banking as usual. We’ll post updates here if anything changes.

What’s the biggest change I’ll notice?
The most visible change will be an added Pillar branch location in downtown Mansfield.

Why is Pillar making this move?
This merger strengthens Pillar’s financial foundation and supports our ability to serve members well into the future.

Are my deposits at Pillar still insured?
Absolutely. Your deposits are still federally insured by the NCUA up to $250,000 - the same as always.

Questions?

If you have questions, please call 740.389.9960. We’ll continue updating this page as more information becomes available.